Reliable diagnostics, prompt repairs, and solutions for when your sump pump is not working or your basement is at risk of flooding.
When water starts accumulating in your basement during heavy rain or snowmelt, you depend entirely on your sump pump to keep your foundation dry. If your system is failing, acting quickly can prevent extensive structural damage.
If your pump fails to turn on when the water level rises, or if it hums without pumping water out, it may be due to a stuck float switch, a burned-out motor, or electrical power failure. We inspect the entire assembly to diagnose the root cause.
Standing water in your basement can compromise your home's structural integrity, ruin stored belongings, and encourage mold growth. If you are experiencing basement flooding in Norwich, immediate troubleshooting and repair are critical.
Focused solutions to keep your basement dry and your drainage system operating correctly.
Thorough testing of switches, check valves, and pump motors to restore normal operation.
Learn about repairs →Professional replacement and new installation of primary submersible and pedestal sump pumps.
Learn about installation →Protect your home during severe storms and power outages with a reliable auxiliary battery backup.
Learn about backup pumps →We are locally based right here in Norwich, Connecticut. If you live in the local area and need assistance with a malfunctioning sump pump or are worried about basement water intrusion, our team is ready to respond.
Location:
5 Lee Ave, Norwich, CT 06360, USA
A pump that won't shut off is often caused by a stuck or tangled float switch, a malfunctioning check valve causing water to flow back into the pit, or a pump that is underpowered for the volume of incoming water.
It is recommended to test and inspect your sump pump at least once or twice a year—ideally before the heavy rainy season or winter thaw begins—to ensure it activates properly when needed.
If your primary pump fails or power goes out, unplug the unit if it's safe to do so, check your circuit breakers, and call a professional plumber immediately to avoid basement flooding.
Yes, we provide sump pump repair, maintenance, and installation services directly within Norwich, CT and neighboring areas.
Don't wait for the next heavy downpour to find out your pump isn't working. Speak with our local team today.